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Total
Packaging Solution
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We care our services:
Warranty
and Maintenance Service
Enhanced
Quality
Crisis
Management
Research
& Development
Provide
the Missing Link
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Warranty
and Maintenance Service
We provide one year warranty on
defective parts and workmanship on most
of the machines we sell. Our technicians
are specially trained and we carry most
parts in stock to minimize your machine
downtime should the inevitably happen.
We provide service contract so that
your machines can service on a regular
basis by our trained technician. Problems
can be spotted early and worn out parts
replaced before major catastrophe.
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Enhanced
Quality
With all flexible packaging films
supplied we can also supply a
specification Data Sheet which will state
and qualify all the components in the
film for Food Safety Standards in
Australia. All pouches will be supplied and
charged per pieces or per thousand. This
will simplify your overall waste
calculation. All pouches supplied will be
individually traceable. With Maruto
Sangyo’s advanced integrated
manufacturing system every roll can be
traced back to its parent roll and its
components. A complete history of each
roll is recorded. This will be a big plus
to your ISO9000 system.
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Crisis
Management
Our account manager will keep very
close contact with your purchasing
manager to assist you in every aspect of
the account. Should there be the unlikely
event that some certain materials are
required in a hurry, we have crisis
management procedures already in place to minimize the impact of the crises. Such
plans cover for events such as sudden
surge of demand, damage/lost stock in the
warehouse, industrial actions and even
some natural disasters.
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Research
& Development
Joseph Lee & Company / Maruto
Sangyo’s commitment to R&D
benefits your business in the following
ways:
 | Constant improvement on manufacturing
processes and technology enables us to
produce higher quality films at cheaper
price. The benefit is passed onto you. |
| Innovative packaging ideas create new
opportunities for you to further enhance
and add value to your products. |
| Strong research team of polymeric
scientists and industrial designers will
help to realise your special packaging
ideas. This is something that an ordinary
film supplier could never match. |
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Provide
the Missing Link
Almost all film manufacturers
inevitably don’t have full
understanding of packaging machineries.
The important interactive relationship
between machines and packaging film is
almost always overlooked or
misunderstood. Joseph Lee & Co. and
Maruto Sangyo have always been involved
with the marketing and servicing of
packaging machineries. Between the two
companies there are over 80 years of
experience in direct dealing with
packaging machines. We can match the
packaging material to your machines to
achieve the design performance of the
machine. The account manager that we will
be providing is equipped with extensive
technical expertise and commercial
experience to be able to answer most of
the questions on the spot.
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